This Shipping Policy outlines the procedures and guidelines for shipping orders from rudrakshadekho.com (“Website”), operated by Retrend Design & Retails Pvt Ltd (“Company,” “we,” “us,” or “our”). We are dedicated to providing a seamless and efficient shipping experience for our customers. By placing an order on our Website, you agree to the terms and conditions of this Shipping Policy.
1. Shipping Methods and Times:
- We offer standard shipping services to locations within India. Shipping times may vary based on your location, but generally, orders are expected to arrive within 4-5 business days from the date of dispatch.
2. Order Processing:
- Orders are typically processed and prepared for shipment within 1-6 hours after receiving the order. Please note that processing times may vary during peak seasons or promotional events.
- Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.
3. Shipping Rates:
- Shipping rates are calculated based on the weight, dimensions, and destination of the package. The shipping cost will be displayed at checkout before you complete your order.
4. Tracking Your Order:
- You can track the status of your order by using the tracking number provided in your shipping confirmation email. Please allow a few hours for tracking information to become available after receiving the email.
5. Address Accuracy:
- It is your responsibility to provide accurate and complete shipping information. We are not liable for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.
6. Delivery Attempts:
- Our shipping carriers will make reasonable attempts to deliver your package to the provided address. If delivery attempts are unsuccessful, the package may be returned to us. Additional shipping charges may apply for re-shipping.
7. International Shipping:
- For customers outside our shipping region, please contact our customer service for assistance.
8. Contact Us:
If you have any questions or concerns regarding our Shipping Policy, please contact us at:
info@rudrakshadekho.com
By placing an order on rudrakshadekho.com, you acknowledge that you have read, understood, and agreed to the terms and conditions of this Shipping Policy. This policy is subject to change without notice, and any updates will be posted on our Website.